Lest it be thought that all I do is complain, let's hear it for:
The City of Toronto Solid Waste Management Department, who answered their email promptly and informatively, and didn't give me any bullshit when I showed up at the transfer station with my household hazardous waste, notwithstanding that I was technically in violation of the rules by not having brought a vehicle.
Manitoba Telecom Services' customer service department, who not only answered their email, but actually read what I sent them and showed in their replies that they had comprehended it. I believe this is the first time I've ever seen that from a deregulated monopoly phone company. They also gave me my new phone number, on no verification stronger than an Ontario driver's license number which I'm sure they have no actual way to check.
"Kasugai 抹茶あめ". Since the transfer station is out in the portlands, near T&T, I took the opportunity to make one last visit there. My usual policy is to try at least one new item on each visit, and this time, that ended up being these green tea flavoured candies, which are teh win. They're probably also full of caffeine.