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Wed 21 Sep 2011 by mskala Tags used:

I'm writing this over Narita Airport's atrocious free wireless service, so I won't write much, but: due to Typhoon Roke, my plane out of here is delayed "indefinitely." So far, it has been 80 minutes. I believe there are some planes flying out of here, just at a much lower rate than normal. I've heard that JR has stopped the trains; when I left Tokyo there were a couple of shinkansen lines cancelling service, and my train to the airport was delayed about 15 minutes, but otherwise the trains were running normally.

If everything were on schedule, I would have 3 hours 10 minutes to make my connection in Vancouver for the plane to Winnipeg, so at the moment, I'm in no danger of missing that. But it remains to be seen how long the delay will actually be.

ETA: The flight has been cancelled. That in itself is not the airline's fault. If it's unsafe to land a plane here, I obviously don't want them to try. However, I do think it is the airline's fault that in the hour and a half since the cancellation, there have been no announcements about it whatsoever on the loudspeakers or the departures screens. I had to figure out for myself that my flight was mysteriously no longer listed on the departures screens (not listed at all - not just listed as "cancelled" like other cancelled flights) and then I had to have the wherewithal to get on the Web, check the airline's Web site, see that the flight was cancelled, figure out where to go to ask for more information (which was a gate OTHER than the one that had most recently been listed as the gate for my flight, before it disappeared from the list) and wait in line to be told what to do - and even then I was not REALLY told what to do. There's a failure to provide sufficient information to passengers here, and that's a problem.


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